Support

Contact the X Article to PDF team

Stuck on an export, found a bug, or have an idea? Pick the channel that suits you — every message is read by the people who build the extension.

Talk to the team

Direct support chat

For a specific problem with X Article to PDF: failed exports, bugs, or anything that needs one-on-one help.

Open support chat

WhatsApp Group

Community & updates

Join other users for quick questions, setup tips, feedback and release news.

Join WhatsApp Group

Telegram Group

Community & updates

Prefer Telegram? Join the group for questions, feedback, ideas and release news.

Join Telegram Group

Get a faster fix

Help us diagnose the problem

Including these details in your first message usually saves a round of questions.

Please remove or blur any private information before sharing screenshots.
  1. 1
    Extension versionOpen chrome://extensions and copy the version shown under the extension.
  2. 2
    Chrome version and OSFor example: Chrome 153 on Windows 11 or macOS 16.
  3. 3
    The post linkThe x.com URL of the Article or thread where the export failed.
  4. 4
    What you triedPDF, Markdown, HTML or Grok Markdown, and whether you reloaded the page first.
  5. 5
    What happenedThe message the extension showed, or what you expected versus what you got.

FAQ

Before you reach out

Which channel should I use?

Use the support chat for a specific problem you want help with one-on-one. Join the WhatsApp or Telegram group for general questions, tips and release news.

A thread will not export completely. What should I check first?

Reload the x.com tab once after installing or updating the extension, open the first post of the thread on its own page, and try again. If it still fails, send us the post link and your extension version.

Can I request a feature?

Yes. Tell us what you want to do and why. Feature ideas from users directly shape what we build next.

Do I need to share personal information?

No. We only need the details listed above. Please crop or blur anything private before sending screenshots.